up. It seems harder and harder to find a company that offers great customer service these days and is willing to stand behind their product, even when their policy says they don't have to.Slick Trick broadheads
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sharpshooter
- 6 Point
- Posts: 409
- Joined: Fri Jul 25, 2014 9:23 am
- Location: Southern Anderson Co.
Slick Trick broadheads
Just wanted to throw a little love to Slick Trick broadheads. After shooting the doe last week the arrow penetrated the ground causing my blades to shear off. I noticed there was a lifetime guarantee on the blade system when I ordered the heads. I contacted them and asked about the guarantee and was told that it usually isn't covered if the broadhead passes through an animal and impacts a blunt object like a rock, tree etc. They wanted a pic so I sent two showing what was left. The ferrule was still in great shape but only a little piece of blade was left. They replied that it was "an odd one" and they were going to send replacement blades as a courtesy. Cool, that will give me another arrow in the quiver and is equivalent to roughly a $10 savings. This isn't a big deal, but wanted to give them up. It seems harder and harder to find a company that offers great customer service these days and is willing to stand behind their product, even when their policy says they don't have to.
up. It seems harder and harder to find a company that offers great customer service these days and is willing to stand behind their product, even when their policy says they don't have to.